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James Hsu, UXMC, has a diverse work experience spanning several companies and roles. James most recently worked at Crunchyroll as the Director of Product Design. Prior to that, they worked at FabFitFun, where they held the positions of Director, Product Design & UX and Principal Product Designer. At FabFitFun, James led a team focused on improving e-commerce initiatives and user satisfaction, resulting in significant improvements in comprehension, conversion, and call volume reduction. James also established a universal design system to enhance engineering efficiency and create consistent user experiences.

James has also been involved with AIGA Los Angeles, where they served as a Member of the Board of Advisors and as the Studio Tour Series Event Chair. Furthermore, they worked at PXL Agency as the Art Director and Lead UX/UI Designer, collaborating with movie studio clients and overseeing information architecture standardization.

Prior to that, James was the Head of Design & UX at Tongal, where they led marketing design efforts for various clients and conducted usability research to improve video production workflows. James also managed a remote team across multiple offices.

Other notable roles in James' career include serving as an Art Director and Sr. Visual Designer at The Walt Disney Studios, where they spearheaded UI design for Disney's first VR movie app, and as an Art Director at Live Nation, where they launched new web and mobile products.

Before that, James worked at Sleepy Giant as an Art Director and Sr. Graphic Designer, leading design efforts for game franchise web projects. James also held the position of Sr. Graphic Designer at OneScreen.

Overall, James Hsu has a wealth of experience in product design, UX, and leadership roles, with a strong focus on enhancing user experiences, improving conversion rates, and driving innovation.

James Hsu's education history includes a Bachelor of Fine Arts (BFA) degree in Graphic Design from California State Polytechnic University-Pomona. James also has obtained several certifications, including the UX Master Certification from Nielsen Norman Group in 2018. In 2020, they obtained certifications in UX Design, including "Creating Personas" and "Ideation" from LinkedIn. Additionally, they hold certifications in various subjects such as typography, information design, design principles, input and interaction, social computing, user experience research and prototyping, and human-centered design, all obtained through Coursera Course Certificates in 2016. James also has a certification in Duolingo French Fluency at the elementary level, estimated to have been obtained in 2016. Currently, they are attending the Chief Design Officer School, with an anticipated completion in 2023.