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FiFi Almonte is a seasoned professional with extensive experience in the travel industry, currently serving as the Web Program Manager at Cruise Planners since November 2008. In this role, FiFi oversees web-related projects for a franchise corporation comprising home-based agents, contributing to the development and support of digital resources. Prior to this position, FiFi worked at CruiseOne from April 2003 to November 2008 as part of the Business Support and Member Services team, gaining valuable insights into customer service and operational support within the travel sector.