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Ivo Jacome has extensive experience in the hospitality industry, currently serving as Guest Services Manager at Crowne Plaza Tel Aviv since June 2003, where Ivo focuses on enhancing guest satisfaction and loyalty as an IHG Brand and Loyalty Manager. Prior to this role, Ivo held positions such as Guest Relations Manager and Evening Manager at Rimonim Hotels & Resorts, overseeing hotel operations and maintaining guest satisfaction. Earlier experience includes serving as Resident Manager at The Landmark Hotel, where Ivo managed administrative and operational functions, as well as Marketing and Sales Manager roles at both Le Méridien Hotels & Resorts and Sofitel, where strategic initiatives in sales and marketing were implemented. Ivo is pursuing a certification in Hospitality Management from Cornell University, building on foundational education received at Berufskolleg Lübbecke.