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Ms. Eckert has more than 15 years of experience in the banking and debt collections industry; holding several positions in Operations and Management at Truist, formerly known as SunTrust. Most recently, she held the position of Default Accounting Senior Manager, however, most of her tenure was spent as the Default Vendor Manager, AVP where she oversaw a team of professionals responsible for serving as liaisons between eighteen third-party vendors. In this role, Ms. Eckert was instrumental in identifying cost-saving opportunities which resulted in estimated savings of $2.1MM annually. Her experience includes Fintech, auto deficiency, HELOC, student lending, DDA, and both commercial and credit card portfolios. She was also the recipient of a 2012 Compass Award for Teamwork as well as the 2021 Truist Performance Award for Leadership and Teamwork; an award that is only received by the top 1% of the company. She has completed multiple continuing education courses through remote learning and regularly attends industry-related educational events.