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Don MacArthur is an experienced professional in user experience strategy and innovation, currently serving as the Head of Product & Innovation at Crowdz since April 2021. Previously, Don held the position of Director of User Experience & UX Strategy at Verve from 2016 to 2019, focusing on user experience strategy for product portfolios. Don's extensive background includes roles at Nokia, where responsibilities ranged from leading user experience efforts for connected devices to managing global user research teams. Don's expertise in usability, user research, and product design is supported by advanced degrees in Educational Technology and Conservation Biology from San Diego State University and Brigham Young University, respectively.