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Michael Kirschner possesses extensive experience in strategic leadership and customer success within prominent organizations. At CrowdSmart.ai, Michael served as Strategy Advisor and Chief Executive Officer, collaborating with the executive team on market strategies. Previous roles at Salesforce spanned over a decade, where Michael held various leadership positions, including Senior Director of Customer Success Programs, implementing foundational capabilities for scalable customer management. Michael's tenure also included significant contributions at companies such as Satmetrix, Informative, and Destiny Web Solutions, focusing on customer loyalty, market strategy, and business development. Michael holds a BA in Philosophy with a Minor in Business Administration from Penn State University.