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Darby Houliston is a seasoned professional with extensive experience in customer success, academia, and operations management. Currently serving as a Customer Success Manager at Crowd Content since August 2022, Darby focuses on utilizing SEO and Google's EEAT guidelines to enhance marketing partnerships. Prior roles include Internship and Career Advisor and Associate Professor at Royal Roads University, where Darby supported students' career management and facilitated educational experiences. Darby's operational expertise was further developed during a lengthy tenure at Oak Bay Marine Group as Operations Manager, General Manager, and Restaurant Manager, overseeing various aspects of hospitality management. Earlier experience includes serving as Executive Assistant at AVIA West Resorts Inc., providing administrative support for the sales of rental condominiums.