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Jon Marshall has a diverse work experience spanning multiple industries. Jon started their career as an Electrician's Assistant at Wheaton College Physical Plant in 1998 and worked there until 2002. In 2003, they joined SportsMed Center for Fitness, LLC as the Director of Operations, where they remained until 2008. In the same year, they had a brief stint as an Executive Program participant at Act One. Starting from 2009, Jon worked as a Medical Staff Assistant at Wheaton Internal Medicine until 2010. In 2010, they became the Director of Video Production and Photography at Crossway, where their current role is not specified.

Jon Marshall attended Wheaton College from 1998 to 2002, where they earned a Bachelor's Degree in Communications Media. In 2007 and 2008, they attended Second City Chicago - Conservatory, focusing on Improvisation. In addition to their educational background, they obtained a Remote Pilot Certificate - sUAS Rating from the Federal Aviation Administration in October 2017. Jon also holds an EMT-B certification, although specific details about its institution and date of obtaining are not provided.