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Troy Hughes is the Director of Operations at Crosstown Courier Service. Troy oversees medical specimen transport for various healthcare accounts and manages a team of over 160 courier drivers. Prior to this role, Troy worked as an Operations Manager at Penske Logistics, where Troy effectively managed regional operations and received accolades for operational safety. In their previous positions at Covenant Transport and FedEx, Troy gained experience in fleet management and logistics. Troy holds a Bachelor of Business Administration degree from The University of Memphis.