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Sarah Hiatt has over 25 years of administrative experience in the automotive industry. Currently serving as Body Shop Administrative at Crossroads Ford since April 2015, responsibilities include coordinating customer needs, handling repair orders, and assisting insurance adjusters. Prior to this role, Sarah was an Administrative Assistant at Vann York Pontiac, Inc from October 1998 to February 2015, where duties encompassed customer service, managing accounts receivable, creating purchase orders, and processing technician payroll.