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Junior Tavarez serves as the Director of IT at Crossroads Automotive Group Inc. since November 2019, where responsibilities include overseeing IT operations and system security. Prior to this role, Junior worked as a System Administrator, managing infrastructure for multiple corporate locations and supporting technology setups. Experience also includes working as a Service Desk Specialist at HCL Technologies, focusing on incident management and customer support, and as an Assistant Manager at T-Mobile, enhancing customer experiences and team development. Currently enrolled at Zero To Mastery Academy, Junior Tavarez continues to enhance professional skills.