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Susan McGregor has over 21 years of experience in the social care sector, currently serving as the Operations Development Officer for Adult Care at CrossReach since October 2015. In this newly established role, Susan supports managers and services in business development. Previously, Susan held the position of Personalisation Officer at CCPS from September to December 2017, focusing on the implementation of Self Directed Support. Additionally, Susan served as Managing Coordinator and Senior Support Worker at CrossReach from April 2005 to October 2015. Academic qualifications include an HNC in Social Care from Langside College and O grades and Highers in Social Care from Cathkin High School.