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Vivian Bui currently serves as a Client Success Manager at Crossover Health since January 2024. Prior experience includes a role as a Healthcare Customer Success Manager at Qualtrics, where management of a portfolio of 40-50 accounts focused on the healthcare industry was a primary responsibility. As a Healthcare Performance Improvement Consultant at Huron, Vivian analyzed clinical data, implemented operational improvements, and developed training materials. Additional roles encompass working as a Healthcare Performance Improvement Consultant at FTI Consulting, supporting data analytics and project management, and several internships in health administration and operations with organizations such as Intelligent Medical Objects, Carle Health, and Cerner Corporation. Vivian holds a Bachelor's Degree in Health Administration with a focus on Informatics from the University of Illinois Urbana-Champaign.