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John Koebel is an experienced professional in business transformation and global information systems. Currently serving as the Associate Director of Business Transformation at CrossCountry Consulting, John has held significant leadership roles at Sitel Group and Sykes Enterprises, including Sr Director of Global Information Systems, Director of Global IS, and Manager of Global Information Systems. John holds an MBA in Technology Management from the University of Phoenix, attained between 2000 and 2002, and a Bachelor's degree in Psychology from Marian University Indianapolis, completed from 1983 to 1987.