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Sonia Madan has extensive work experience in various roles and industries. Sonia most recently worked at Cross Country Healthcare as the Vice President of Account Management since January 2023. Before that, they were the Director of Account Management at the same company from April 2019 to January 2023. Prior to joining Cross Country Healthcare, they had a long tenure at Onward Healthcare, where they held several positions including Director of Travel Services from January 2014 to March 2019, Recruitment Director/National Director of Recruitment in 2013, Director of Client Services from 2008 to 2012, Manager of Client Services in 2007, Client Services Manager in 2006, and Senior Recruiter from 2003 to 2006. Sonia also worked as a Recruitment Manager at Computer Consulting Associates from April 1999 to May 2003. Sonia started their career as an Analyst at IBM from November 1997 to March 1999 and began gaining work experience as an Operations Executive at Lemuir Air Express from August 1995 to February 1997.

Sonia Madan earned a BA Hons degree from Delhi University from 1990 to 1993. Sonia later pursued a Master's degree in Marketing Management & Public Relations from Delhi University from 1993 to 1995.