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Jwelth Dholakiya is an experienced service management professional with a strong background in handling operations across multiple companies in the consumer electronics sector. Currently serving as Cluster Service Manager at Infiniti Retail Limited (Croma) since September 2022, Jwelth oversees service operations for 16 stores and is responsible for training and certifications. Previous roles include Branch Service Manager at Infiniti Retail, Area Service Manager at Whirlpool Co India, and Assistant Manager at Reliance ResQ, with extensive experience managing service teams, training engineers, and ensuring service performance KPIs. Jwelth holds a Master of Computer Applications from Indira Gandhi National Open University, as well as degrees in Business/Commerce and Computer Applications from other institutions.