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Shah Rahman has a diverse work experience spanning several industries. Shah began their career in 2008 as a Team Supervisor at Sky, where they maximized customer interactions and managed a team to promote and sell Sky products and services. Afterward, they worked as a Customer Services Advisor at Simplify Digital, where they provided help and advice to customers, communicated courteously through various channels, and investigated and solved complex problems. Shah then worked as a Web Chat Consultant at SERCO GLOBAL SERVICES (UK) LIMITED, ensuring a high level of customer experience through web chat communication and achieving sales targets. Shah also held roles at MADE.COM and Eve Sleep plc, where they excelled in customer service and fostered strong relationships with clients. More recently, they have gained security experience, working as a Security Professional at Croma Security Solutions Group PLC (CSSG), Ward Security, and J REGAN SECURITY SERVICES LTD. Shah has demonstrated their ability to adapt to different roles and industries throughout their career.

Shah Rahman attended Quintin Kynaston from 1993 to 2001, where they pursued a GNVQ Advanced Business qualification.