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Natalie Whitney is an experienced Billing Manager currently employed at Croft Communications since February 2022, with a strong background in customer service and account management. Previously, Natalie held the position of Billing Manager/Internal Account Manager at Interact Technology Ltd from April 2013 to February 2022 and served as a Customer Service Manager at Rely Telecom from September 2008 to April 2013. Early career roles included Customer Care Manager at Economy Calls Ltd and Senior Broker Liaison Officer at Economy Power Ltd, where responsibilities encompassed customer service administration and statistical reporting. Natalie also gained experience in cross sales at British Gas. Educational qualifications include a BA Hons in American/United States Studies/Civilization from the University of Northampton and a brief educational stint at Winthrop University, along with a secondary education from Bishop of Llandaff High School.