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Katie Simpson is an accomplished professional with extensive experience in customer service, administrative support, and coordination roles. Currently serving as a Senior Customer Service Representative Wholesale at Crocs since May 2022, Katie has a proven track record of improving team processes and providing exceptional customer satisfaction. Previous positions at Crocs include Product and Merchandising Coordinator and Regional Wholesale Customer Service Representative, where Katie excelling in collaboration, training, and communication. Past roles in various industries, including healthcare, hospitality, and retail, highlight Katie's expertise in client relations, social media management, and operational efficiency. Katie holds a Bachelor of Arts in Journalism from Eastern Washington University.