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Kim Broucksou has a Bachelor's degree in Psychology from Binghamton University and a MSW/MPA from West Virginia University. Kim has extensive experience in the healthcare industry, serving as the Director of Home Care and Navigation at Croasdaile Village Retirement Community, Director of Health Service Navigation at Carolina Meadows, and Cognitive Care Director at UNC Chapel Hill. Throughout their career, Kim has focused on providing care and support for elderly residents, particularly those navigating health services and dementia care.