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Clémence Blétry is a seasoned professional in customer success and sales operations with extensive experience in strategic account management. Currently serving as the Customer Success Manager Lead at Goodays (formerly Critizr) since August 2021, Clémence oversees a team of three customer success managers while managing a client portfolio with an annual recurring revenue of 4 million euros. Prior experience includes a decade at Criteo, where roles spanned from Account Strategist to Sales Operations Business Partner, with a strong focus on driving growth and efficiency in client relationships. Additional experience includes positions at Emotive Studio, Harris Interactive Inc., TNS Sofres, McDonald's, and Carat, complemented by a strong educational background with two Master's degrees in Marketing from Université Paris Dauphine - PSL and IAE Aix en Provence.