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Susana Sánchez has a diverse work experience spanning from 2007 to 2022. Susana began their career at Innovadora Médica as an Administrative Back-up, where they handled logistics, worked with government institutions for contract proposals, provided translation services, and offered receptionist support. From 2013 to 2014, they worked as a Customer Service Representative at Zendora and SYKES Costa Rica. In 2014, they joined Align Technology as a Customer Service Representative / Admin Agent, where they worked with external and internal clients, supported dentists and orthodontists in the US and Canada, and conducted credit approval process audits. In 2019, they moved on to Cheetah Digital as a Campaign Manager, responsible for managing campaigns until January 2023. Currently, they are working at Critical Mass as a Campaign Manager since October 2022.

Susana Sánchez attended Universidad Hispanoamericana from 2009 to 2013, where they pursued a field of study in Nursing Education. Prior to this, they attended Universidad Latina de Costa Rica from 2006 to 2007, focusing on Electromedicine engineering. In 2005, they briefly attended Universidad de Costa Rica UCR, with a field of study in Spanish Language and Literature. It is important to note that there is no information provided about any degrees obtained during their education.