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Maggie O'Reilly is a Senior Customer Success Manager at Criteria Corp, where expertise in data science and social science is leveraged to enhance talent decision-making through precise assessments since November 2019. Previously, Maggie O'Reilly served at Apple from November 2014 to November 2019, initially as an iOS Tier 2 At Home Advisor, focusing on escalated customer issues, and later as a Core Mentor, providing training and mentorship to Advisors. Earlier professional experience includes a role as a Senior Loan Processor at JPMorgan Chase from February 2010 to February 2014. Maggie O'Reilly holds a bachelor's degree in Hospitality Administration/Management from The Ohio State University.