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Jennifer Rodriguez is a seasoned professional in client services and operational optimization, currently serving as a Senior Principal Consultant at 3Xcellence Consulting Group since March 2024. The firm specializes in delivering tailored consulting solutions that drive tangible results and foster long-term success. Prior to this role, Jennifer held the position of Vice President Client Services at Crisp and VIPdesk Connect, enhancing customer relationships and leading service teams. Earlier experience includes a decade at Kohl's as Senior Leader Customer Service and roles at The Regus Group and Cintas. Jennifer Rodriguez earned a degree from Concordia University-Wisconsin in May 2000, underpinning a solid foundation in leadership and strategic initiatives.