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Chandni Sharma is a seasoned IT operations professional with extensive experience across various organizations. Currently serving as a Senior Manager in IT Operations at CRH since May 2022, Chandni has previously held managerial roles at Infosys and Liberty Global, where responsibilities included Critical and Major Incident Management support across Europe. With a background in IT Service Management at Colt Technology Services and system administration at Dell International Services, Chandni has developed strong skills in ITIL practices and client engagement. Educational qualifications include a Senior Management Program from the Indian Institute of Management, Kozhikode, and a Bachelor of Commerce from Delhi University.