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Nisha Stein is a Customer Success Manager at Crexi since April 2022, focusing on product adoption and managing customer relationships to enhance engagement and reduce churn. Previously, Nisha served as an Onboarding Specialist at Crexi, training over 400 clients on the platform. Prior experience includes roles at Fidelity Investments, where Nisha supported high-value clients as a Financial Representative and ensured a high-quality customer experience as a Customer Relationship Advocate. Nisha's background also includes customer service roles at Spectrum, Alamo Drafthouse Cinema, Panera Bread, YMCA of the Rockies, Spencer's, and Abercrombie & Fitch Co., showcasing a strong commitment to customer service and engagement throughout various industries. Nisha is an alumnus of Wake Technical Community College.