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Leanne Poingdestre has extensive experience in customer service management across various organizations, currently holding the position of Senior Customer Service Manager at Crest Nicholson plc since October 2020. Prior to this role, Leanne served as a Customer Service Manager at Redrow Homes in both 2019-2020 and 2016-2018, delivering exceptional customer service and managing teams. Leanne also gained experience as a Housing Options Assistant at Tauntondeane Borough Council in 2018 and worked as a Customer Service Coordinator at Linden Homes from 2013 to 2016, focusing on customer satisfaction during the warranty period. Early career roles included positions at Starbucks and Surrey Sports Park, providing friendly and professional service. Leanne is currently pursuing an NLP Practitioner degree with Toby and Kate McCartney.