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Mariana Ferreira

Head Of CX Operations (csm) - Latam at Crehana

Mariana Ferreira has a background in engineering with experience in operations, customer experience, and quality assurance. Mariana has held various leadership roles in renowned companies, focusing on process improvement, training, and project management. With a solid track record in managing teams and implementing strategies to enhance customer satisfaction, Mariana has demonstrated expertise in driving operational excellence across different industries. Their educational background includes a Bachelor of Engineering in Computer Engineering and a degree in Mechatronics Technician with a specialization in robotics and automation engineering.

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