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Jean-Luis Caamaño has extensive experience in various leadership roles within the technology and customer success sectors. Jean-Luis is currently the Head of Revenue Operations & Customer Success at Credo AI, where they focus on ethical AI governance. Prior to this, Jean-Luis served as an Advisor and Interim Head of Customer Success at Instrumentl. Jean-Luis also held the position of Senior Director of Global Customer Support Operations at Alation, where they managed a globally-distributed support engineering organization. Before that, Jean-Luis held leadership roles at Appen and Figure Eight, where they led the Professional Services and Customer Success Engineering teams. Jean-Luis also has experience as a Manager of Professional Services at Tradeshift and as a Manager in Accenture's Management Consulting division. Jean-Luis began their career as an advisor and consultant at RCCSP Professional Education Alliance and later co-founded a management consulting firm, Contact Consulting Services. Additionally, they served as the Director of Global Quality Assurance & Training Operations at Supra Telecom.

Jean-Luis Caamaño obtained a Bachelor's degree in Business Administration from Universidad APEC in 2000. Later, in 2002, they pursued a Master's in Business Administration (M.B.A.) from the University of Wollongong.