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Madison Lachenmaier, MPS, CCUF, is an experienced Training Specialist Lead at Credit Union of America, overseeing New Hire Training and creating training plans to meet company objectives since August 2014. Previous roles include Training Specialist, Assistant Branch Manager, Financial Service Representative, and Teller, all contributing to a comprehensive skill set in employee training, operations management, and customer service. Madison also engaged in leadership at Tri Delta as Vice President of Recruitment, facilitating recruitment and enhancing member connections. Education includes a Master of Professional Studies in Organizational Leadership from Fort Hays State University and a focus on Social Work from Wichita State University and Hutchinson Community College.