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Carla Caetano has over a decade of experience in the financial sector, primarily at Banco Credibom SA, where roles have included Técnico de contabilidade, Analista de logística, and Controller since January 2014. Previously, Carla held the position of Coordenadora da área de contencioso at Banco Credibom from December 2010 to December 2013, focusing on team and human resource management, procedural definitions, and strategic credit recovery initiatives. Earlier experience includes work as a Gestora de Carteira from May 2004 to January 2010, managing external litigation portfolios and coordinating with external partners. Carla holds a Postgraduate Degree in Sales Management from ISEG and degrees in Business Management from Universidade Lusíada de Lisboa.