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Bhagavathy Krishnasamy currently serves as the Director of Service Excellence at Credence, a position held since August 2022. Prior to this role, Bhagavathy was a Service Delivery Manager for the APAC region at Tech Mahindra from April 2022 to August 2022. Bhagavathy's extensive experience at DXC Technology spanned from April 2015 to March 2022, where various roles included Account Delivery Leader and Operations Manager, focusing on Business Operations in Malaysia. Earlier, Bhagavathy worked as a Team Lead in Mobile Delivery Operations at Optus from April 2014 to April 2015, managing mobile provisioning and delivery for business customers. Bhagavathy began a career in operations at CSC, serving as Team Leader for Work Flow Management from April 2009 to April 2014.