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Rakesh Gowda has extensive experience in logistics and customer success, currently working in multiple roles at CRED since March 2019, including Logistics Operations, Reward Operations, and Customer Success. Prior to this, Rakesh held a position at Finly.io, focusing on Business Operations and Customer Success from August 2018 to March 2019. At Solutions Infini, from October 2015 to August 2018, Rakesh served as Team Lead for Client Services, where responsibilities included solutions engineering support, acting as a Technical Account Manager, customer success management, project management, and team coordination. Rakesh also contributed as a Senior Client Services Specialist, emphasizing training, data analysis, and project tracking. Earlier experience includes working as a Technical Support Specialist at Mphasis for a brief period in 2015. Rakesh Gowda holds a Bachelor of Engineering degree in Computer Science and Engineering from BGS Institute of Technology, completed in 2015.