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Tom Gernon has a diverse work experience spanning different industries and roles. Tom is currently serving as the Chief Customer Service Officer at Creation Technologies since September 2019. Prior to this, they worked as the VP of Process Excellence, Security & IT at Crane Currency from January 2017 to September 2018. Tom also held the position of SVP Technology & Operations/CTO at Six Red Marbles from July 2015 to December 2016.

From June 2012 to October 2014, they served as the Chief Information Officer at The Princeton Review, where they oversaw the technology organization, including product technology, program management, development, and IT operations. Before that, they held the role of the Chief Technology Officer at Fullbridge from September 2010 to June 2012, where they were responsible for the technology strategy and delivery across all products.

Tom has also worked as an Independent Technology Consultant and served as the Executive Vice President of Global IT and Business Process Improvement at MDS Inc. from September 2005 to May 2010. Their responsibilities included leadership for global IT, business process improvement, and successful completion of transition services.

Tom has also held prominent positions such as Chief Operating Officer at D2Hawkeye from May 2004 to August 2005, and Chief Information Officer at J P Morgan Invest from November 2002 to December 2003. Early in their career, they served as the Chief Information Officer at PerkinElmer, Inc. from January 2000 to November 2002.

Throughout their career, Tom has demonstrated strong leadership, strategic thinking, and the ability to drive transformational changes in various organizations.

Tom Gernon completed their Bachelor of Science degree in Computer Science from William & Mary, attending from 1983 to 1987. Later, in 2008, they participated in the Advanced Management Program at Harvard Business School.