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Pendo Kitula currently serves as the Branch Manager at CRDB Bank Plc, a position held since October 2021, emphasizing leadership and the expansion of branch business while ensuring high customer satisfaction. Prior experience at CRDB Bank Plc spans from May 2005 to July 2017 in various managerial roles, including Branch Manager for Viva Tower Premier Club and Tegeta, as well as Manager for business at Mlimani City, focusing on deposit mobilization, relationship management, and overall business growth. Earlier career experience includes serving as a Bank Officer, responsible for customer relations, account openings, loan processing, and teller duties. Pendo's educational qualifications include a Master of Business Administration (M.B.A.) in Executive Management from ESAMI and a degree in Accounting and Finance from SAUT.