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Moh'd Ali Juma is a skilled professional with diverse experience in sales support and customer service. Currently serving as a Sales Support Officer at CRDB Bank Plc since January 2022, Moh'd previously held the position of Direct Sales Executive Officer. Prior experience includes working as a Call Center Agent at Zanzibar Telecom Ltd. (ZANTEL) from March to December 2021, where responsibilities involved addressing customer inquiries and coordinating solutions. Moh'd also contributed as a Data Entry Clerk at the Tanzania Revenue Authority in early 2017 and worked as an Assistant Lecturer at Taalim Computer Centre from July 2013 to March 2014. Educational credentials include a Bachelor's degree in Economics from Zanzibar University (2017-2020), a Diploma in Economics and Finance (2015-2017), a Certificate in Project Planning and Management (2014), and a Certificate in Computer Office Software and Typing Skills from Taalim Computer Centre (January-April 2013).