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Since 2009, Ron Sheets has managed CrawfordTech’s Document Accessibility Services (DAS) plant in Potsdam, New York. Ron manages the highly-secure site, maintaining PCI-DSS and HIPAA compliance and our SOC2 certification. Ron ensures that we meet our customers’ Service Level Agreement targets, providing automated processing of customer data, braille embossing, large font printing, eText, audio and computing services. With more than 22 years of experience in operations management, software development, technical team management and product management, Ron brings a wealth of expertise to CrawfordTech. Ron’s experience in building a successful services organization focused on technical computer control strategies, process improvement, and international operational management consulting services has been instrumental in building CrawfordTech’s high-availability and high-security data center. Ron’s computer science background, combined with more than 15 years of experience building industrial process control systems has been instrumental in the success of CrawfordTech’s DAS Services Business Unit.