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Kim Coles MCIPD has extensive experience in human resources, with their most recent role being the Director of HR & Governance at Cranstoun since September 2014. Prior to that, they served as the Head of HR at Look Ahead Care and Support from an unknown date in 2006 until 2014. In addition, they worked as an HR Manager at Dairy Crest from an unknown date in 2001 until 2006.

Kim Coles MCIPD obtained a BA honours degree in Education from the University of Wales, Cardiff, completing the program between the years 1997 and 2000.