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Marine Maupin is an experienced customer success professional with a strong background in optimizing client relationships and driving operational efficiency across various sectors. Currently serving as the Manager of Customer Success for the UK/EU region at Craft.co, Marine focuses on enhancing supplier intelligence for Fortune 100 companies and government entities. Previous roles include Strategic Customer Success Manager at Craft.co, Enterprise Customer Success Manager at Meetup, and Head of Customer Success at Kaizo. Marine has also held positions in senior customer success and marketing roles at SurveyMonkey, BinckBank N.V., and inSided by Gainsight, demonstrating a commitment to fostering customer loyalty and satisfaction. Educational achievements include a Master's degree in Media, Culture & Society from Erasmus University Rotterdam and a Bachelor of Arts in Government, International Relations, and Political Economy from the University of Sydney.