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Andrea Kantonen is a seasoned professional in customer success and account management with extensive experience in various industries. Currently serving as Manager of Customer Success for Craft.co since November 2022, Andrea focuses on enhancing global supply chain resilience through supplier intelligence solutions for high-profile clients. Previous roles include Strategic Customer Success Manager at Terminus, where Andrea supported revenue-driven account-based marketing initiatives, and Enterprise Customer Success Manager at TRUCE Software, overseeing the lifecycle of enterprise accounts. Andrea has also held key positions at Simplicity Consulting, Oracle, and CDK Global, demonstrating a strong ability to optimize client relationships and drive business growth across multiple sectors. A graduate of Western Washington University with a BA in Multidisciplinary Studies, Andrea has consistently excelled in roles requiring strategic analysis and relationship management.