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Jon Turner is an experienced professional specializing in customer service and technical repair, currently serving as the Lead Technician at CPR Cell Phone Repair since July 2018. In this role, Jon has successfully repaired a variety of devices while adhering to turnaround time requirements and has demonstrated strong problem-solving skills through effective customer communication. Previous experience as a Manager at GamerHeadz involved enhancing customer relationships and optimizing buyback evaluations for profit, while managing the company’s online presence. Earlier positions included Barista at Barnes & Noble, where Jon provided exceptional service in a high-volume setting, and Equipment Loaner at Education Management Corporation, focusing on equipment rental and inventory management. Jon holds an Associate’s Degree in Web Design and Interactive Media from The Art Institutes International-Minnesota.