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Kai Yen Tia has a diverse work experience spanning various roles in the field of communication and public relations. Kai Yen started their career as a Guest Services Assistant at Ritz-Carlton Millenia Singapore in 2002. In 2003, they joined McGallen & Bolden as a Public Relations Associate and later became a Public Relations Associate Manager. In 2009, they joined NTUC Club as an Assistant Manager in Media Relations and eventually became a Manager in Corporate Communications. From 2015 to 2018, they served as a Senior Manager at NTUC Club. In 2018, they joined CPG Corporation as an Assistant Vice President in Corporate Communications and most recently, they hold the role of Vice President Communications at the same company.

Kai Yen Tia obtained a Bachelor of Arts degree in Social Work and Philosophy from the National University of Singapore from 1998 to 2001. From 2007 to 2008, Kai Yen Tia pursued a Graduate Diploma in Marketing Communications at the Marketing Institute of Singapore. Additionally, from 1996 to 1997, Kai Yen Tia attended Tampines Junior College, although no specific degree or field of study was mentioned for this period.