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Luiz Henrique Pinto's work experience begins in 2002 when they worked as a Coordenador Comercial at Grupo Telefonica. Luiz then moved on to become the Head Comercial e CX at the same company from 2005 to 2011. In 2011, they joined Atento Brasil, where they held various roles such as Gerente Executivo and Superintendente | Diretor until 2020. In 2020, they worked as a Diretor at AlmavivA do Brasil before joining CPFL Energia as the Head CX | Callcenter | Energy Sales, where they currently work.

Luiz Henrique Pinto has a diverse educational background. Luiz obtained a Master of Business Administration (MBA) degree in Controladoria financeira from INPG Business School in the years 2010-2012. In addition, they pursued a Bachelor's degree in Marketing from Centro Universitário da Grande Dourados between 2011 and 2014. Prior to that, they completed a postgraduate program in Gestão de Negócios from INPG Business School from 2007 to 2010. Finally, in 2002-2005, Luiz earned a Bachelor's degree in Administração de Empresas, specializing in Administração, from Faculdade de Campinas.