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Courtney Nix is a Strategic Account Manager at CPA.com, with a focus on developing tailored strategies for key accounts to enhance digital transformation and drive the adoption of advanced accounting technology solutions. Courtney has held various roles within the company, including Enterprise Account Specialist and Customer Service Representative, contributing to process improvement and stakeholder relationships. Additionally, Courtney serves as Treasurer, President, and Vice President of Beta Alpha Psi at UM-Flint, overseeing service activities and communication. Current academic pursuits include an MBA and an MS in Accounting from the University of Michigan-Flint, alongside a Music Education Certificate from Eastern Michigan University. Previous customer service experience spans roles at Brighton Coffeehouse and Theater and Brighton Bar and Grill, complemented by educational roles at Concordia University Ann Arbor and Kensington Valley Varsity.