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Laura Sherrard is an experienced professional with a diverse background in customer service and coordination roles. Currently serving as an Office Coordinator and Customer Happiness Specialist at Cozey since January 2022, Laura has previously held positions such as Tour Coordinator at Scenic Tours of Niagara and various member happiness roles at Goodfood Market, where responsibilities included ensuring customer satisfaction and quality assurance. Additionally, Laura has experience as a Merchandiser and Copy Centre Specialist at Bureau en Gros, where duties involved stock management and order fulfillment. Laura holds a Bachelor of Arts degree in Creative Writing from Concordia University, obtained in 2014.