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James Fishwick is a seasoned professional in the field of business analysis and IT service delivery, currently serving as a Senior Business Analyst at Cozen O'Connor since April 2023. Fishwick has a diverse background, having held significant roles in organizations like dss+ as Manager of IT Service Delivery, where responsibilities included managing relationships between global markets and IT teams, and ensuring service performance. Previous positions include business analysis and managerial roles at American Water, Comcast, and EP Henry Corporation, among others. Fishwick possesses advanced degrees in Management Information Systems from Wilmington University and Fairleigh Dickinson University, complementing a robust career marked by expertise in digital transformation, process improvement, and service management.