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J. Matthew Walls has a diverse background in graphic design, marketing, and customer success. With experience at various companies such as Kayo, Cox Communications, Realvolve, Inc, and Shelby Publishing Co., Inc, J. Matthew Walls has honed skills in ad creation, page layout, photo editing, pre-press file setup, email marketing, and CRM database management. Currently holding the title of Customer Success Lead at Cox 2M, J. Matthew Walls continues to excel in the field of customer success.