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Previously, Parks served as senior vice president of HR service delivery at Cox Communications. Parks has been a key leader in COVID-related employee support efforts across the enterprise over the last 15 months and has years of expertise in employee relations, service delivery, executive development, talent management, EEOC & compliance, and recruitment. Parks came to Cox in 2006 with experience from Walt Disney World Resorts and Charter Communications. She holds a Senior Professional in Human Resources certification in HR management.