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Carmen Llorente Abad is an experienced Engineering Manager and QA Lead at CoverWallet, an Aon company, since January 2019, where responsibilities include leading a team of nine engineers and serving as a QA assistant. Carmen utilizes tools such as JIRA, Datadog, and Mixpanel while employing methodologies like Kanban, Agile Development, and CI/CD, with a focus on automation using Cypress for end-to-end testing. Prior to this role, Carmen served as a QA Analyst Mid, managing several teams and implementing automation for both frontend and backend systems. Carmen's career began at Sogeti as a Software Quality Control Engineer after earning a degree in Telecommunications Engineering from Universidad Politécnica de Madrid.