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Carlos Santiago, holding CLCS and PWCAM designations, is a seasoned professional in the insurance industry with extensive experience in various roles. Currently serving as a Commercial Account Executive at CoverWallet since September 2022, Carlos previously worked as a Retention Account Manager at Next Insurance, where responsibilities included consultative client interactions, risk mitigation, and maintaining compliance with industry standards. Carlos also has a background as a Program Manager at The Flanders Group, focusing on creative insurance solutions for various industries, and as a Middle Market P&C Sales Agent at Paychex, where sales responsibilities involved generating revenue through multiple lines of insurance. Additional experience includes roles as an Account Manager with HPA Consulting Group and Business Sales at Verizon Wireless. Educational pursuits include studies at Baldwin Wallace University and the University of Phoenix.